Phone Surveys
Capabilities & Technology
- Custom built CATI program that’s been in operation for over 15 years
- 27 fully automatic dialing CATI phone stations
- Our proprietary "Smart Dialing System" selects the best sample to be dialed next (in less than half of a second) using SQL and complex sample indexes
- 2 supervisor stations capable of both listening and viewing every phone station
- Many interviewers have been with the company for more than 5 years
- Topline / frequencies available while the research is being fielded and / or the next business day after research is completed
- Dynamic quota controls available "On The Fly" via completed surveys or any element of data contained in the sample