OAS-CAHPS Info

513-821-6266
OAS‑CAHPS Compliance
simple and affordable
Average Monthly
Surgeries
Monthly Cost During
Voluntary Period
Monthly Cost
(Starting 2018)
 
 
 
Less than 25 $100 $250
Less than 50 $150 $400
Less than 75 $200 $450
75 or more $250 $495
*The above prices are for the smartest mode - phone.
Get the best mode for what other vendors charge for the worst mode, mail.
*“Note on mode effects: Research conducted by the CAHPS Consortium indicates that telephone-only administration is associated with more positive reports and ratings of care. The direction of this effect is not uncommon in comparisons of mail-only and telephone-only survey administration.”
CAHPS (Clinician & Group) Manual: "Fielding the CAHPS Clinician & Group Survey"

All the months before August (July surgeries) 2017 are FREE. So the sooner you start, the more you save.
Voluntary period sign-up is only $5.

 
 
 
 
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No Contracts

If you aren't happy, you can
leave anytime you want.
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NO SURPRISES

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our website has our prices.
Affordable

Affordable

Our prices are fair and
straight forward.
 
     
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FieldsResearch - An Approved OAS‑CAHPS Vendor

As you may know, we are in a voluntary reporting period for OAS‑CAHPS, but starting in January 2018 the Centers for Medicare & Medicaid Services (CMS) will assess a 2% penalty for non-compliance. It will be mandatory for all Hospital outpatient departments (HOPD) and Ambulatory surgery centers (ASC) to participate in the Outpatient and Ambulatory Surgery CAHPS (OAS‑CAHPS) Survey.

 

*** SPECIAL PRICING FOR THE VOLUNTARY PERIOD ***

Because we think it is in your best interest to get started, we have special pricing while this CAHPS is voluntary. And sign up now for only $5.

If you are not impressed by our service, you can leave anytime you want... There is a reason why we have an A+ rating with the Better Business Bureau. All the months before August (July surgeries) 2017 are FREE.

Billing schedule:
1st Quarter - Due February 1st - Covers January, February & March surgeries
2nd Quarter - Due May 1st - Covers April, May & June surgeries
3rd Quarter - Due August 1st - Covers July, August & September surgeries
4th Quarter - Due November 1st - Covers October, November & December surgeries

WHY FieldsResearch

Our process and price are simple and straightforward. We are a family owned and operated business. We are one of the longest standing data collection firms in the United States with over 40 years of conducting surveys. We specialize in data collection - we don't have the added expense of extra layers of personnel that the 'full service' consulting companies have, requiring them to pass on additional overhead costs, even to clients who simply want to comply with the CMS requirement.

FieldsResearch offers a simple flat fee per month with a small one-time setup fee. There are no 'cost per survey' or 'cost per patient' charges that many vendors charge in addition to large initial contract fees. You don't have to 'trade-up' or choose a more expensive 'package' to see your data in a useful way - we provide free on-line and off-line viewing.

We are currently helping over 500 agencies comply with CAHPS Survey requirements – let us help you.

WHY PHONE MODE

FieldsResearch will utilize telephone only mode. Telephone generally produces a higher response rate than mail only, and is more cost effective than a mixed methodology. Telephone provides more complete and reliable data, as it is automated by computer but administered by well-trained telephone research interviewers, resulting in no skipped questions and fewer 'don't know' responses. It is our opinion that disgruntled patients will fill out a mail survey at a higher rate than content ones.

We provide bi-lingual interviewers at no additional cost to handle calls to your Spanish-speaking patients.

For more information, please call Ken Fields at (513) 821-6266 or email Ken@FieldsResearch.com.

Want more OAS-CAHPS® info?

Definition of OAS CAHPS®-eligible facilities

(For further detail see Chapter II)

HOPD
A unit of a hospital that performs outpatient surgeries and procedures, is Medicare-certified, has a CMS Certification Number (CCN), and bills CMS under the Outpatient Prospective Payment System (OPPS).
ASC
A freestanding medical facility that performs outpatient surgeries and procedures, is Medicare-certified, has a CCN, bills under the ASC Payment System, and meets the general conditions and requirements in accordance with 42 CFR 416 subpart B.

YOU MUST PARTICIPATE IN OAS‑CAHPS IF YOU HAVE ANY OF THE FOLLOWING:

  1. Patients who had at least one outpatient surgery/procedure during the sample month(including outpatient surgeries and procedures when the patient had an overnight stay for observationbut was not admitted to thehospital);
  2. Patients who were at least 18 years of age when they received their outpatient surgeryor procedure;
  3. Patients regardless of insurance or method ofpayment;
  4. Patients whose outpatient surgery or procedure was given in an HOPD or ASC as definedby theproject;
  5. Patient’s surgery or procedure meets project eligibility definitions, which are asfollows:
    1. A procedure is OAS‑CAHPS-eligible if it has a G-Code 1 of G0104, G0105, G0121or G0260,or
    2. A surgery, diagnostic procedure, or other type of procedure is OAS‑CAHPS-eligible if it has a CPT-4 2 code in the 10021– 69990 range, was performed in anoutpatient surgery department or ambulatory surgery center, was not billed asLaboratory, Radiology, Physical Therapy, Respiratory Therapy, or Diagnostic studies and if ithasno accompanying modifier of 73 or 74 (discontinued procedure).3,4
    3. Also note that a facility may assign more than one code to a surgery or procedure.  The presence of one eligible G-code or CPT code is all that is needed to make it OAS‑CAHPS-eligible.
  6. Patients who have a domestic U.S. mailingaddress;
  7. Patients who are not deceased;
  8. Patients who do not reside in a nursinghome;

 

YOU MAY BE EXEMPT FROM PARTICIPATING IN THE OAS CAHPS:

As per The Final Rule on page 79,810 of the Federal Register / Vol. 81, No. 219 / Monday, November 14, 2016 / Rules and Regulations (Final Rule), an ASC that qualifies for the exemption from the ASC Quality Reporting (ASCQC) Program because it had fewer than 240 Medicare claims (Medicare primary and secondary payer) in the year prior to the data collection year for the applicable payment determination, would also qualify for the exemption from the OAS CAHPS Survey for the same time period. In accordance with the Final Rule, these ASCs are not required to submit a participation exemption request form for the OAS CAHPS Survey for the same time period.

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