Fields Healthcare Research


OAS-CAHPS Compliance
simple and affordable
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Average Monthly
Monthly Cost During
Voluntary Period
Less than 25 $100
Less than 50 $150
Less than 75 $200
75 or more $250
Reporting additionally broken down by surgeon
(if surgeon provided in sample)

Voluntary period sign-up is only $5.


No Contracts

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leave anytime you want.


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FieldsHealthcareResearch - An Approved OAS-CAHPS Vendor

As you may know, we are in a voluntary reporting period for OAS-CAHPS, but starting in January 2019 the Centers for Medicare & Medicaid Services (CMS) will assess a 2% penalty for non-compliance. It will be mandatory for all Hospital outpatient departments (HOPD) and Ambulatory surgery centers (ASC) to participate in the Outpatient and Ambulatory Surgery CAHPS (OAS-CAHPS) Survey.



Because we think it is in your best interest to get started, we have special pricing while this CAHPS is voluntary. And sign up now for only $5.

If you are not impressed by our service, you can leave anytime you want... There is a reason why we have an A+ rating with the Better Business Bureau

Billing schedule:
1st Quarter - Due February 1st - Covers January, February & March surgeries
2nd Quarter - Due May 1st - Covers April, May & June surgeries
3rd Quarter - Due August 1st - Covers July, August & September surgeries
4th Quarter - Due November 1st - Covers October, November & December surgeries

WHY FieldsHealthcareResearch

Our process and price are simple and straightforward. We are a family owned and operated business. We are one of the longest standing data collection firms in the United States with over 40 years of conducting surveys. We specialize in data collection - we don't have the added expense of extra layers of personnel that the 'full service' consulting companies have, requiring them to pass on additional overhead costs, even to clients who simply want to comply with the CMS requirement.

FieldsHealthcareResearch offers a simple flat fee per month with a small one-time setup fee. There are no 'cost per survey' or 'cost per patient' charges that many vendors charge in addition to large initial contract fees. You don't have to 'trade-up' or choose a more expensive 'package' to see your data in a useful way - we provide free on-line and off-line viewing.

We are currently helping over 500 agencies comply with CAHPS Survey requirements – let us help you.


FieldsHealthcareResearch will utilize telephone only mode. Telephone generally produces a higher response rate than mail only, and is more cost effective than a mixed methodology. Telephone provides more complete and reliable data, as it is automated by computer but administered by well-trained telephone research interviewers, resulting in no skipped questions and fewer 'don't know' responses. It is our opinion that disgruntled patients will fill out a mail survey at a higher rate than content ones.

We provide bilingual interviewers at no additional cost to handle calls to your Spanish-speaking patients.

For more information, please call Ken Fields at (513) 821-6266 or email Ken@FieldsHealthcareResearch.com.

(Reports are included)

Definition of OAS CAHPS®-eligible facilities

(For further detail see Chapter II of the Quality Assurance Guidelines)

A unit of a hospital that performs outpatient surgeries and procedures, is Medicare-certified, has a CMS Certification Number (CCN), and bills CMS under the Outpatient Prospective Payment System (OPPS).
A freestanding medical facility that performs outpatient surgeries and procedures, is Medicare-certified, has a CCN, bills under the ASC Payment System, and meets the general conditions and requirements in accordance with 42 CFR 416 subpart B.


  1. Patients who had at least one outpatient surgery/procedure during the sample month (including outpatient surgeries and procedures when the patient had an overnight stay for observation but was not admitted to the hospital);
  2. Patients who were at least 18 years of age when they received their outpatient surgery or procedure;
  3. Patients regardless of insurance or method of payment;
  4. Patients whose outpatient surgery or procedure was given in an HOPD or ASC as defined by the project;
  5. Patient’s surgery or procedure meets project eligibility definitions, which are as follows:
    1. A procedure is OAS-CAHPS-eligible if it has a G-Code 1 of G0104, G0105, G0121or G0260,or
    2. A surgery, diagnostic procedure, or other type of procedure is OAS-CAHPS-eligible if it has a CPT-4 2 code in the 10021– 69990 range, was performed in an outpatient surgery department or ambulatory surgery center, was not billed as Laboratory, Radiology, Physical Therapy, Respiratory Therapy, or Diagnostic studies and if it has no accompanying modifier of 73 or 74 (discontinued procedure).3,4
    3. Also note that a facility may assign more than one code to a surgery or procedure.  The presence of one eligible G-code or CPT code is all that is needed to make it OAS-CAHPS-eligible.
  6. Patients who have a domestic U.S. mailing address;
  7. Patients who are not deceased;
  8. Patients who do not reside in a nursing home;



As per The Final Rule on page 79,810 of the Federal Register / Vol. 81, No. 219 / Monday, November 14, 2016 / Rules and Regulations (Final Rule), an ASC that qualifies for the exemption from the ASC Quality Reporting (ASCQC) Program because it had fewer than 240 Medicare claims (Medicare primary and secondary payer) in the year prior to the data collection year for the applicable payment determination, would also qualify for the exemption from the OAS CAHPS Survey for the same time period. In accordance with the Final Rule, these ASCs are not required to submit a participation exemption request form for the OAS CAHPS Survey for the same time period.




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