Simple + Affordable
Centers for Medicare &
Medicaid Services
(CMS) CAHPS® Compliance
Improve
Let us help you improve
your agency and your scores.
No Surprises
Transparency and honesty -
our website has our prices.
Affordable
Our prices are fair and
straight forward.
About Us
About Us

Fields Healthcare Research is a recipient of the "Best of Cincinnati" Award for Market Research. We are a second-generation, family-owned and operated data collection company specializing in patient healthcare experience research. We were established by Donna J. Fields in 1973 - making us one of the longest standing data collection firms in the United States with over 45 years of experience conducting surveys.

Our decades of research expertise and know-how came to light in a recent site visit report from CMS: "...The Site Visit Team observed that Fields staff run a solid CAHPS® survey operation that provides high-quality data ..." Our expertise allows us to make CAHPS® compliance affordable and simple. We currently help over 500 agencies comply with CAHPS® Survey requirements and have an A+ rating with the Better Business Bureau (BBB) - let us help you!

Simple, Never Simplistic

We will help your agency comply with CMS CAHPS® requirements, thereby avoiding a reduction in your Medicare & Medicaid reimbursements. Beyond compliance, we offer full access to actionable data reports online through our proprietary software. View current and past information through various reports, including tabulation with benchmarking, trending averages by month, pie charts, and raw data export. You may also download reports for later viewing and analysis - all included in our simple + affordable service.

Our Purpose

The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys seek to evaluate a patient's experience so that CMS may inform consumers, improve the quality of care, and increase healthcare providers' accountability. CMS requires CAHPS® surveys as part of a public reporting initiative. We specialize in data collection. As an approved CAHPS® vendor, our goal at Fields is to provide agencies with the most straightforward, honest, dependable, and affordable means of complying with the CMS CAHPS® requirements.

Staying Ahead of the Curve

We also conduct the following Healthcare surveys:

  • CMS's Clinician & Group Survey (CG-CAHPS®)
  • Ancillary Surveys (outpatient - lab, radiology, etc.)
  • CMS's Emergency Department Survey (ED-CAHPS®)
  • CMS's Outpatient and Ambulatory Surgery Survey (OAS CAHPS®)