OAS-CAHPS Signup

OAS-CAHPS Sign Up

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What is a CCN?

The CMS Certification Number (CCN) is assigned to a facility to verify that a provider has been Medicare certified and for what type of services. The CCN was previously known as the Medicare/Medicaid Provider Number or the Online Survey, Certification and Reporting (OSCAR) Number and is sometimes called the billing number.

The CCN is required to complete the registration process. For hospitals, the CCN is a 6-digit number/character combination. For ASCs, the CCN is a 10-digit number/character combination with the 3rd character being a “C.”

The CCN is different from the National Provider Identifier (NPI), but the two numbers are linked. The NPI is assigned to covered health care providers and is used for HIPAA standard transactions. You can use the NPI to look up the CCN here: ASC Lookup Tools (qualityreportingcenter.com). Your facility’s billing department can also be a helpful resource in identifying the CCN.

CMS Certification Number (CCN):

(Hospital CCN - 2 digits/letters followed by 4 digits. ASC CCN - 2 digits/letters, followed by a 'C', followed by 7 digits)

NPI (10 digits):

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(NPI - 10 digits)

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Patient Sample Start Month:

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(If you do not see your start date listed here, please call us.)

Software Company:

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(Practice Management Software or the software you use for billing purposes. If you do not know, please select "Other".)

Data Collection Mode:

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From now and until 2025, get Web with Mail Follow-Up for only $250 per month AND we will provide complimentary SMS/Email surveying to all individuals not included in the initial monthly sample.

Above pricing is for Ambulatory Surgery Centers only. Starting in 2025, CMS's OAS-CAHPS target for Ambulatory Surgery Centers (ASCs) is 200 completed surveys yearly.

Price is based on a minimum 25% response rate. If a Web-First mode is used, the price is based on 70% minimum email coverage.

Please call Ken Fields at 800-748-0830 for HOPD pricing, or if you are interested in other modes involved phone.

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I authorize Fields Research to make recurring charges to my Credit/Debit card listed above, and if necessary, to initiate adjustments for any transactions credited or debited in error. This authority will remain in effect until Fields Research has received written notification from me to cancel it. The notice must be received by Fields Research within seven days before the recurring charge date to cancel the next payment. I certify that I am an authorized user of this credit card and that I will not dispute the scheduled payments with my credit card company, provided the transactions correspond to the terms indicated in this authorization form.

e-Check Information

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Agreement: ACH Authorization for CCD Transactions

This Agreement governs ACH transactions initiated by Fields Research to credit or charge the Company indicated above. Both parties agree to be bound by NACHA Operating Rules as they pertain to all ACH transactions initiated by Fields Research that credit or debit the Company bank account listed above, and acknowledge that the origination of ACH transactions to the listed account must comply with provisions of U.S. law.

This Agreement provides authorization for individual or recurring CCD (Cash Concentration and Disbursement) transactions to be initiated by Fields Research. This Agreement will remain in effect until Company listed above cancels it in writing. Both parties agree that this Agreement in conjunction with any of the designated methods constitutes authorization to debit Company’s business bank account, and Company agrees not to dispute any debits with its bank provided the transaction(s) correspond to the terms indicated in this Agreement.

I certify that I am an authorized representative of the Company indicated above and that I have the authority to enter into this Agreement on the Company’s behalf. Company understands that this authorization will remain in effect until it is canceled in writing, and agrees to notify Fields Research in writing at least 15 days in advance of any changes in its account information or termination of this authorization. Company understands that because these are electronic transactions, these funds may be withdrawn from its account as soon as the date an individual transaction is authorized, and that it will have limited time to report and dispute errors. In the case of an ACH Transaction being rejected for Non Sufficient Funds (NSF) Company understand that Fields Research may at its discretion attempt to process the charge again within 30 days, and agrees to an additional $30 charge for each attempt returned NSF which will be initiated as a separate transaction from the authorized payment. Company has certified that the above business bank account is enabled for ACH transactions, and agrees to reimburse <your company name> for all penalties and fees incurred as a result of Company’s bank rejecting ACH debits or credits as a result of the account not being properly configured for ACH transactions. Company acknowledges that the origination of ACH transactions to its account must comply with the provisions of U.S. law.

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If you have any questions please contact the Fields Research OAS-CAHPS Team at (513) 821-6266